Respond to customs inquiries
Department
Customs Development Department
Service Description
It is an electronic information service that is managed through a system to respond to customs inquires that are related to the policies and procedures that are followed in UAE and GCC countries.
To Contact
Customer Happiness Section
Target Audience
Local and Federal departments and agencies + private sector + individuals
Service Conditions
1. Registration in the electronic services system through UAE PASS or username.
2. Fill out the service form on the website or the smart application.
Service Procedures
1. Receive Services Application Form.
2. Studying Ability of Providing The Required Data according to the FCA Accredited Policy.
3. Reply to the Customer Inquiry.
Service Channel
Official website - Mobile Application
Service Places
Official website - Mobile Application
Customer Service Center
Phone: 026979731
Fax: 026735201 - 043930199
P.O.Box: 35000 Abu Dhabi
